Terms of Service
Welcome to Retaill City. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use, which, together with our Privacy Policy, govern Retaill City’s relationship with you. If you do not agree with these terms, please do not use our website or services.
1. General Terms
Eligibility: By using this website, you represent that you are at least 18 years old or have parental consent to use our services. You agree to provide accurate, current, and complete information during any registration or purchase process.
Account Responsibility: You are responsible for maintaining the confidentiality of your account and password, and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.
Prohibited Use: You may not use our site or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction (including intellectual property laws) in your use of our services.
2. Product Information
Accuracy of Information: We strive to ensure that all product descriptions, images, and prices listed on our site are accurate. However, errors may occur. If we discover an error in pricing or product details, we reserve the right to correct it and will notify you of the error prior to fulfilling your order.
Availability: Product availability is subject to change without notice. We reserve the right to limit the quantity of products available for purchase.
3. Orders and Payment
Order Acceptance: All orders placed are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or insufficient stock.
Pricing and Payments: Prices displayed on our site are in USD unless otherwise stated. By placing an order, you agree to pay the total price, including any applicable taxes and shipping fees. Payment must be made through our secure payment gateway, and we do not store any payment details.
4. Shipping and Delivery
Shipping: We aim to process and ship orders within the timeframes provided on our website. However, delays may occur due to circumstances beyond our control (e.g., weather conditions, carrier issues). Shipping charges and estimated delivery times will be displayed at checkout.
International Shipping: If applicable, customers are responsible for any customs duties, taxes, or fees incurred during international shipping.
5. Returns and Cancellations
Cancellation Policy: Orders can only be canceled if the product has not yet been shipped. Once shipped, orders cannot be canceled, and you must follow our return policy for any issues.
Return Policy: For details regarding returns, please refer to our Return Policy page. We only accept returns for damaged, defective, or late-delivered items under certain conditions.
6. Intellectual Property
Ownership: All content on this website, including logos, text, images, product descriptions, and design elements, is owned by or licensed to Retaill City. Unauthorized use of any materials on this site is strictly prohibited.
User-Generated Content: By submitting content (e.g., product reviews, comments), you grant Retaill City a non-exclusive, royalty-free, and perpetual license to use, reproduce, modify, and distribute such content for marketing or promotional purposes.
7. Limitation of Liability
Retaill City is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our website or products. This includes, but is not limited to, loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
8. Indemnification
You agree to indemnify, defend, and hold harmless Retaill City, its affiliates, and their respective officers, employees, and agents from any claims, damages, liabilities, costs, or expenses (including legal fees) arising out of your use of the website or violation of these terms.
9. Termination
We reserve the right to terminate or suspend your access to our website and services, without notice, for any behavior that violates these Terms of Service or is otherwise deemed harmful to Retaill City.
10. Governing Law
These Terms of Service and any disputes related to them will be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.
11. Changes to Terms
Retaill City reserves the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon being posted on the site. We encourage you to review these terms regularly to stay informed.
12. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: Info@retaillcity.com
Phone: +1 (826) 207-1196
Address: 5900 BALCONES DR STE 14156, AUSTIN, TX 78731