Privacy Policy

At Retaill City, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.

1. Information We Collect

We collect certain personal information to process your orders and improve your experience on our site. This may include:

Personal Details: Name, email address, shipping address, phone number, and payment information.
Account Information: If you create an account, we may collect login credentials like your username and password.
Order History: Details of your purchases and transactions made on our site.
Technical Information: Data such as your IP address, browser type, and device information to help improve website performance and security.

2. How We Use Your Information

The information we collect is used to provide a seamless shopping experience and enhance our services, including:

Order Fulfillment: Processing and delivering your purchases, updating you on your order status, and handling any returns or cancellations.
Customer Support: Responding to your inquiries, providing product recommendations, and managing any issues related to your account or orders.
Marketing & Communication: Sending you promotional emails, newsletters, and special offers (you can opt-out anytime).
Site Improvement: Analyzing website usage to improve the functionality, layout, and content of our site.

3. Data Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers and partners to help us fulfill orders and deliver services, such as:

Payment Processors: To securely handle transactions.
Shipping Providers: To deliver your products.
Analytics Providers: To monitor and analyze site performance.

All third parties that have access to your information are required to keep your data confidential and use it only for the purposes we specify.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption technologies and secure servers. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies in your information.
Request the deletion of your data (subject to certain legal and operational requirements).
Opt-out of receiving marketing communications at any time.

To exercise these rights or make any inquiries about your data, please contact us via our customer support.

6. Cookies

We use cookies and similar technologies to improve your browsing experience, customize content, and gather insights into how visitors use our site. You can manage your cookie preferences through your browser settings.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Info@retaillcity.com
Phone: +1 (826) 207-1196
Address: 5900 BALCONES DR STE 14156, AUSTIN, TX 78731